spin6 Privacy Policy

1. Introduction

spin6 operates an online gaming and sports betting platform designed specifically for players in the Philippines. When you create an account, make a deposit, place a bet, or simply browse the site, we collect certain information about you. This Privacy Policy explains what that information is, why we collect it, how we use it, and the steps we take to protect it.

This policy applies to all users of the spin6 platform — whether you access it through a desktop browser, a mobile browser, or the spin6 app available from the Download page. By registering an account, you confirm that you have read and understood this Privacy Policy and agree to the collection and use of your information as described here.

This policy should be read alongside the spin6 Terms and Conditions, which govern your use of the platform more broadly.

2. Information We Collect

spin6 collects information about you in several ways depending on how you interact with the platform. The main categories of information we collect are set out below.

Information you provide directly:

• Full legal name, date of birth, and gender provided during registration.
• Contact details including email address and mobile number.
• Account credentials — your username and encrypted password.
• Identity verification documents such as a government-issued ID, passport, or proof of address submitted as part of KYC procedures.
• Payment information provided when making deposits — such as your bank account details or registered e-wallet information. Note that spin6 does not store full payment card numbers.
• Any communications you send to our support team, including messages, complaints, or requests.

Information collected automatically:

• Your IP address and general geographic location (country and region level).
• Device information including device type, operating system, and browser version.
• Session data including pages visited, time spent on pages, and navigation patterns within the platform.
• Gaming activity including bet history, game sessions, deposit and withdrawal records, and promotional offer redemptions.
• Cookies and similar tracking data as described in the Cookies section below.

3. How We Use Your Information

The information spin6 collects is used for the following purposes:

spin6 does not use your personal information for unsolicited marketing unless you have specifically opted in to receive promotional communications. You can manage your communication preferences through your account settings or by contacting support.

4. Sharing Your Information

spin6 does not sell your personal information to any third party. We share your information only in the following limited circumstances:

• Payment processors: Your payment details are shared with the relevant payment service provider — such as your bank, InstaPay network, GCash, or Maya — solely to process your transaction. These providers operate their own privacy policies and data protection practices.
• Identity verification providers: Where we use third-party KYC services to verify identity documents, your submitted documents may be shared with that provider for verification processing only.
• Game content providers: Some game providers who supply content to the spin6 platform may receive session-level data necessary to deliver their games. This is limited to what is technically required.
• Legal and regulatory requirements: spin6 may disclose your information to competent authorities if required to do so by law, court order, or in connection with any investigation into suspected unlawful activity.
• Business transfers: In the event of a merger, acquisition, or sale of business assets, your personal data may be transferred to the relevant acquiring entity, subject to the same privacy prot ections described in this policy.

All third parties with whom spin6 shares data are required to handle that data securely and to use it only for the specific purpose for which it was shared.

5. Data Security

spin6 takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it from unauthorised access, loss, or misuse.

• SSL encryption: All data transmitted between your device and the spin6 platform is encrypted using industry-standard SSL (Secure Sockets Layer) technology. This applies to account login, deposits, withdrawals, and all other platform interactions.
• OTP verification: Sensitive account actions — including password changes and withdrawal requests — require one-time password (OTP) confirmation sent to your registered mobile number or email address.
• Access controls: Access to personal data within spin6's internal systems is restricted to authorised personnel who need that access to perform their job functions. All staff with access to personal data are subject to confidentiality obligations.
• Secure storage: Personal data and identity documents are stored in secured environments with access logging and monitoring in place.

While spin6 applies robust security practices, no online platform can guarantee absolute security. You also have a responsibility to keep your account credentials and OTP codes confidential. If you suspect your account has been compromised, contact spin6 support immediately through the details on the About Us page.

6. Data Retention

spin6 retains your personal data for as long as your account remains active and for a reasonable period thereafter, in accordance with applicable legal and operational requirements. Specific retention considerations include:

• Account registration data and transaction records are retained for the period required to meet financial record-keeping obligations and to resolve any disputes that may arise after account closure.
• Identity verification documents submitted for KYC purposes are retained for the period required under applicable requirements following the completion of verification.
• Betting and gaming history is retained to support dispute resolution, responsible gaming monitoring, and platform integrity reviews.
• Support communications are retained for a reasonable period to maintain a record of interactions and ensure continuity of service.

When your personal data is no longer required for any active purpose and retention is no longer legally necessary, spin6 will delete or anonymise it in a secure manner.

7. Cookies

spin6 uses cookies and similar technologies to operate the platform and improve your experience. A cookie is a small text file stored on your device when you visit a website. The cookies spin6 uses fall into the following categories:

• Essential cookies: These are necessary for the platform to function. They manage your login session, keep you authenticated while you navigate, and maintain your account state during a visit. You cannot opt out of essential cookies while using the platform.
• Performance cookies: These collect anonymised information about how visitors use the platform — such as which pages are visited most often — to help us identify issues and improve performance. No personally identifiable information is collected through performance cookies.
• Functional cookies: These remember your preferences — such as language settings and display options — to provide a more personalised experience on return visits.

spin6 does not use cookies to track your browsing activity on other websites or to deliver targeted advertising from third-party networks. You can control cookie settings through your browser preferences, though disabling essential cookies will affect your ability to use the platform normally.

8. Your Rights

As a spin6 account holder, you have the following rights in relation to your personal data:

• Right of access: You may request a copy of the personal data that spin6 holds about you.
• Right to correction: If any of your personal data is inaccurate or incomplete, you have the right to request that it be corrected. You can update basic account details directly through your account settings.
• Right to deletion: You may request that spin6 delete your personal data. We will action this request where no legal retention obligation applies to the relevant data.
• Right to restriction: In certain circumstances, you may request that spin6 restrict the processing of your personal data while a complaint or query is being investigated.
• Right to withdraw consent: Where spin6 relies on your consent as the basis for processing your data — such as for optional promotional communications — you may withdraw that consent at any time without affecting any prior processing.

To exercise any of these rights, contact the spin6 support team by emailing [email protected]. We will respond to verified requests within a reasonable timeframe. We may need to confirm your identity before processing a data rights request.

9. Minors

spin6 is strictly intended for adults aged 21 and above. We do not knowingly collect personal information from any person under the age of 21. If spin6 becomes aware that personal data has been collected from a person under 21, that account will be closed immediately and any associated data will be deleted in accordance with this policy.

If you believe that a minor has registered an account or is accessing the platform, please contact our support team immediately so the matter can be investigated and resolved promptly. More information about our approach to player protection is available on the Responsible Gaming page.

10. Changes to This Policy

spin6 may update this Privacy Policy from time to time to reflect changes in how we operate the platform, changes in applicable requirements, or improvements in our data practices. When we make material changes, we will update the "Last Updated" date shown at the top of this page.

We encourage you to review this Privacy Policy periodically. Continued use of the spin6 platform after an updated policy has been posted constitutes your acceptance of the revised terms. If the changes are significant, we may also notify you through your registered contact details.

11. Contact Us

If you have any questions about this Privacy Policy, want to exercise a data right, or have a concern about how your personal information has been handled, you can reach the spin6 team by email at [email protected].

Our support team serves players across the Philippines — including Manila, Quezon City, Cebu, and Davao — and will do their best to respond to your query promptly. For general platform information, visit the About Us page. For common questions, check the FAQ page.